Return Policy – Miki Supply

At Miki Supply, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help. Below are the details of our return policy:

Eligibility for Returns

• Returns are accepted within 30 days of the delivery date.
• Items must be unused, in their original packaging, and in the same condition as received.
• Proof of purchase (receipt or order confirmation) is required for all returns.

Non-Returnable Items

The following items are not eligible for return:

• Custom or personalized items.
• Opened or used disposable products.
• Clearance or final sale items.

Return Process

1.Initiate the Return

• Contact our customer service team at [Insert Email] or [Insert Phone Number].
• Provide your order details and the reason for the return.

2.Receive a Return Authorization

• Once approved, we’ll provide you with a Return Authorization Number and instructions on where to send the item(s).

3.Ship the Item(s)

• Pack the items securely and include the original invoice or packing slip.
• Use a trackable shipping method to ensure your return reaches us safely.

4.Refund Processing

• Once we receive and inspect the returned item(s), we’ll process your refund.
• Refunds will be credited to your original payment method within 7–10 business days.

Exchanges

• If you need a different item, size, or style, we recommend returning the original item and placing a new order for the desired item.

Defective or Damaged Items

• If your item arrives damaged or defective, please contact us within 7 days of delivery.
• We’ll arrange for a replacement or refund at no additional cost.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product).

Contact Us

For any questions or assistance with your return, please reach out to our team:

• Phone: 832-805-5188
• Email: info@mikisupply.com
• Live Chat: Available on our website during business hours.

We value your business and strive to ensure a smooth and hassle-free return process at Miki Supply!